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FAQ

frequently asked questions and answers

Q: WHAT IS SQUAWK BOX?


A: Squawk Box is a monthly subscription box for parrots.  We provide items such as toys, treats, and more to help keep your pet bird  happy and healthy throughout the month.




Q: WHAT WILL COME IN SQUAWK BOX?


A:  It's a surprise!  Each month, you will receive 4-6 items which include parrot safe toys, treats, and some miscellaneous items.




Q: HOW OFTEN WILL I GET MY BOX?

A: Once a month for as many months as your birdie's heart desires.  You have the option of a purchasing a 1, 3, or 6 month renewable subscription.  These automatically renew, but you can cancel at anytime.   We also have the option of skipping months (with a 1 month subscription) if you would like your boxes to be spread out.




Q: WHERE DO YOU SHIP?


A: At this time, we ship within the United States and Canada!




Q: HOW DO YOU GIVE BACK?


A: For each box purchased, at least 5% of the profits go toward bird rescues.  We let you know what rescue you helped donate to each month!




Q: WHEN WILL I BE BILLED?


A: When you purchase your initial Squawk Box, your card will be charged.




Q: WHEN WILL I BE RE-BILLED?


A: Our subscribing customers are re-billed on the 15th of the month of their  renewal. Subscribers will get a reminder email about their renewal a couple days before they are re-billed.  If customers do not cancel their subscription before the 15th of the month, they will be on the list for the next months Squawk Box.




Q:  IS IT POSSIBLE TO GET ONE BOX THAT DOES NOT RENEW?


A:  YES! Just choose the "this is a gift" box at checkout.  Clicking this box will make it so that your Squawk Box will not renew.




Q:  CAN I GIVE A GIFT OF A RENENWING SUBSCRIPTOIN?


A: YES!  If you would like to give a gift of a renewing subscription, you can click the box next to the "this is a gift" box that says, "automatically renew this subscription".




Q: WHEN WILL MY SQUAWK BOX BE SHIPPED?


A: We ship your box via USPS priority or first class between the 5th and 7th of each month.